{"id":133033,"date":"2026-09-18T15:24:11","date_gmt":"2026-09-18T13:24:11","guid":{"rendered":"https:\/\/oursfurtif.com\/returns\/"},"modified":"2026-09-19T12:54:56","modified_gmt":"2026-09-19T10:54:56","slug":"returns","status":"publish","type":"page","link":"https:\/\/oursfurtif.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"133033\" class=\"elementor elementor-133033 elementor-132957\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-69d7c65 e-flex e-con-boxed e-con e-parent\" data-id=\"69d7c65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05f02a6 elementor-widget elementor-widget-heading\" data-id=\"05f02a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is our return policy?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fea39a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3fea39a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou have 14 days from the date you receive your order to exercise your right of withdrawal.\n\nReturn shipping costs are your responsibility when exercising your right of withdrawal. If the product you received is defective, damaged, or does not match your order, please contact us so we can explain the procedure to follow. \n\nYou may inspect and handle the product to the extent necessary to verify its nature, characteristics, and proper functioning. Any use beyond what is necessary for such inspection that results in a loss of value to the product may result in a reduction in the refund amount, in accordance with applicable law. \n\nFor more information, please see our General Terms and Conditions of Sale \u2013 Article 9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3252c7d color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"3252c7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>How do I return my order?<\/h2><p>To exercise your right of withdrawal:<\/p><ol start=\"1\" data-spread=\"false\"><li>Please complete the withdrawal form below with your contact details and order number.<\/li><li>You will receive an email confirming receipt of your request, along with the necessary return instructions.<\/li><li>Carefully pack the product(s) concerned to protect them during transit.<\/li><li>Please ship your return according to the instructions provided.<\/li><li>Once we have received and inspected your return, we will issue a refund in accordance with the terms set forth in our General Terms and Conditions of Sale.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bd1b6e elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"2bd1b6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"returns\" aria-label=\"returns\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"133033\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2bd1b6e\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ReturnsOurs Furtif | Adventurer&#039;s Store | Bushcraft - Survival - Exploration\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"133033\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFull name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Full name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-order elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder number:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[order]\" id=\"form-field-order\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Order number:\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-produits elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-produits\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAffected product(s):\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[produits]\" id=\"form-field-produits\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Affected product(s):\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-type elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-type\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tI would like to:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[type]\" id=\"form-field-type\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Refund\">Refund<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Exchange\">Exchange<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-Motif elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Motif\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReason\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[Motif]\" id=\"form-field-Motif\" rows=\"4\" placeholder=\"Reason\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Confirm withdrawal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is our return policy? You have 14 days from the date you receive your order to exercise your right<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-133033","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/pages\/133033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/comments?post=133033"}],"version-history":[{"count":15,"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/pages\/133033\/revisions"}],"predecessor-version":[{"id":133079,"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/pages\/133033\/revisions\/133079"}],"wp:attachment":[{"href":"https:\/\/oursfurtif.com\/en\/wp-json\/wp\/v2\/media?parent=133033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}